Black Friday Shock: Are Retailers Throwing Away Millions on Google Shopping Ads?

Black Friday Shock: Are Retailers Throwing Away Millions on Google Shopping Ads?

Ever wonder how much cash retailers toss down the drain when their Black Friday Google Shopping ads keep running on products long sold out? It’s like throwing pennies into a wishing well with no genie in sight. Picture this: 97% of 500 global retailers studied by ShoppingIQ kept paying for clicks on items that had vanished from their shelves—for up to two days! That’s more than just a budget leak; it’s a full-blown flood that sabotages campaign performance and messes with Google’s learning algorithms, dragging down ROI and future bidding smarts. Some brands, like Argos, got caught red-handed advertising empty promises during peak shopping frenzy, leaving customers annoyed and their ad budgets bleeding. But there’s a silver lining—retailers like Mamas & Papas are now harnessing real-time stock tech to keep ads laser-focused on what’s actually available, trimming needless spend and boosting efficiency. So, here’s the million-dollar question: in a world where Google Shopping commands a whopping 75% of U.S. retail search spend, how long will brands let out-of-stock ads quietly plunder their profits? Real-time stock management isn’t just smart, it’s survival. LEARN MORE.

Black Friday is peak retail season, but brands are losing money on Google Shopping ads for products they no longer have in stock.

The problem: Ads continue running even after products sell out, generating cost-per-click charges with zero chance of conversion. A study by ShoppingIQ of 500 global retailers found that 97% continued paying for clicks on sold-out products, sometimes for 24–48 hours.

Why we care. Out-of-stock ads not only waste money but also skew campaign performance and damage algorithmic learning. Low conversion rates on unavailable products can hurt rankings, reduce ROI, and disrupt future bidding efficiency.

Example: Argos reportedly continued advertising out-of-stock items during Black Friday, frustrating customers and draining ad budgets.

Stock update refresh rates:

  • ~24 hours: 90% of retailers
  • 6–23 hours: 5%
  • 48 hours: 2%
  • Other: 3%

Retailers’ response: Companies like Mamas & Papas are using ShoppingIQ’s real-time stock technology to focus ads only on available products. “We’ve cut unnecessary costs and ensured advertising focuses on products we actually have in stock,” says Samantha Dabek, Senior Digital Marketing Manager.

The bigger picture: Google Shopping dominates ~75% of US retail search spend, yet default settings allow out-of-stock ads to run unchecked. ShoppingIQ urges retailers to demand more transparency and control from Google to prevent wasted spend.

Bottom line: Real-time stock management is now a must for retailers running high-stakes campaigns during Black Friday and other peak periods. Otherwise, every wasted click is money down the drain.

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About the Author

Anu Adegbola

Anu Adegbola has been Paid Media Editor of Search Engine Land since 2024. She covers paid search, paid social, retail media, video and more.

In 2008, Anu started her career delivering digital marketing campaigns (mostly but not exclusively Paid Search) by building strategies, maximising ROI, automating repetitive processes and bringing efficiency from every part of marketing departments through inspiring leadership both on agency, client and marketing tech side. Outside editing Search Engine Land article she is the founder of PPC networking event – PPC Live and host of weekly podcast PPC Live The Podcast.

She is also an international speaker with some of the stages she has presented on being SMX (US, UK, Munich, Berlin), Friends of Search (Amsterdam, NL), brightonSEO, The Marketing Meetup, HeroConf (PPC Hero), SearchLove, BiddableWorld, SESLondon, PPC Chat Live, AdWorld Experience (Bologna, IT) and more.