best practices

Announcing the US 2020 Messaging Engagement Report

Our new US 2020 Messaging Engagement Report uncovers how Americans of all ages prefer to engage digitally with brands via email and SMS. The post Announcing the US 2020 Messaging Engagement Report appeared first on…

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Announcing the 2020 Global Messaging Engagement Report

The new 2020 Global Messaging Engagement Report explores email and messaging engagement to help senders understand what recipients prefer. The post Announcing the 2020 Global Messaging Engagement Report appeared first on SendGrid. Read more: sendgrid.com

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Managing a Freight Company: Imroj Singh Shares Best Practices

Managing a freight company comes with high stakes. There are many aspects of operating such a business: Maintaining your shipping vehicles, making sure that the cargo is intact, as well… Read more » The post…

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How to Authenticate Your Email in 5 Steps

Use these 5 steps to authenticate your email program. Authentication will help mailbox providers recognize you as a legitimate sender and protect you from phishing. The post How to Authenticate Your Email in 5 Steps…

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Black Friday Predictions for Email Sending in 2020

We can’t predict what the world will look like this holiday season, but when it comes to email, we know what you should look out for. Here are 3 predictions for your Black Friday sending.…

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Introducing the Designer’s Guide to Developer Collaboration

Bridge the designer-developer divide. Learn how to take a design from concept to reality with our new guide that we partnered with InVision to create. The post Introducing the Designer’s Guide to Developer Collaboration appeared…

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How Tracking Signup Sources Can Improve Your Email Program

There are so many different ways to build out your list of subscribers, but how do you know which strategy works best? Here’s how signup sources can help. The post How Tracking Signup Sources Can…

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The Best (and Worst) Ways to Verify Email Addresses

There are a number of ways to verify email addresses. Learn which ways are better than others and which methods you’d do best to avoid. The post The Best (and Worst) Ways to Verify Email…

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How 3 Companies Are Improving Customer Engagement in 2020 [SIGNAL Recap]

Curious how leading brands are handling customer engagement in 2020? We found out at SIGNAL, Twilio’s annual developer and customer conference, and we’re sharing top takeaways here. The post How 3 Companies Are Improving Customer…

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Email Authentication in the Time of COVID

Learn about the recent statement on COVID email from the Messaging, Malware, & Mobile Abuse Working Group (M3AAWG), and what it means for email authentication. The post Email Authentication in the Time of COVID appeared…

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