Have you ever wondered what would happen to your favorite local haunt if suddenly, all its online reviews vanished? That’s the kind of anxiety many businesses just faced thanks to a recent Google Business Profile outage. Thankfully, a reassuring update from a Googler has shed light on the situation, indicating that most affected businesses should soon see their review counts bouncing back to normal. For those still feeling the pinch, help is likely just days away. In an era where reputations hinge on online feedback, this outage sparked considerable concern—after all, how do consumers decide where to spend their hard-earned money without a peek at those glowing reviews? Let’s dive into what went wrong and what’s being done to set things straight. If you’re curious for more details on this unfolding saga, be sure to LEARN MORE.

A Googler published an update to let businesses know that the ongoing outage is almost over and that most businesses that have lost review counts should have seen them return to pre-outage levels. Businesses that continue to experience a review outage should see their problem resolved within a matter of days.
Google Business Profile Outage
“13-Feb-2025 Update
Most affected profiles now display accurate ratings and reviews. However, while we have made significant progress, some profiles may still experience a temporary lower count. These profiles should recover to pre-issue levels over the next few days. No reviews were unpublished due to this issue. If your review count does not return to the level it was before this issue in the next few days, please contact support.”