NetSuite also excels with its integration capabilities. Its application programming interfaces (APIs) make connecting with third-party applications straightforward, ensuring smooth data flow across systems. I also appreciated its automation tools, which reduce manual work and boost efficiency across departments.
I’ve also found some challenges. Implementing NetSuite can be a complex process, requiring time, expertise, and thorough training for teams to fully adopt it. The pricing is something I always kept in mind, as the subscription fees, add-on modules, and ongoing maintenance can add up quickly, especially for smaller businesses. I noticed occasional performance issues, like system sluggishness or downtime, which can be frustrating during busy periods.
Customer support is another area where I’ve seen room for improvement. While it’s available, resolving more technical issues often takes longer than I’d like, so I made sure to have either internal expertise or reliable external consultants on hand.
What I like about NetSuite:
- I love how NetSuite brings all key business functions together in one platform.
- I appreciate how NetSuite lets me customize workflows and reports to suit my needs, and it integrates smoothly with other tools our team uses.
What G2 users like about NetSuite:
“Having everything in one spot makes my day so much easier. I can pull financial reports while also checking on how customer relationship management (CRM) leads are doing for sales. It’s pretty easy to integrate with other systems if your existing NetSuite environment is well set up and well understood. I feel like I can set up my reports pretty intuitively and that my opportunities for customization are almost endless, with some obvious caveats.”
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